Applying for a parking suspension

We at Camden Council are carrying out a survey to find out your views on parking suspensions in the borough. You may have applied for a parking suspension in the past, and we would like to understand your experiences as we are currently reviewing our suspension service.

Please visit camden.gov.uk/parking and go to our parking bay suspensions page for further information.

1.

What type of parking suspension did you apply for?

Domestic Removal (e.g. house move)
Statutory Works (e.g. utility company works)
Tree works (e.g. tree pollarding)
Filming (e.g. bays used for filming in Camden)
Skips (e.g. skips being placed in parking bays)
Building materials (e.g. building material left outside of a property occupying a parking bay)
Other, please specify Other, please specify

2.

How did you apply for a parking suspension?

Online form
Telephone
Email
Other, (please specify) Other, (please specify)

3.

Was the application easy to follow?

Yes
No, please specify why? No, please specify why?

4.

During the application, did you have to call us at any point other than to make a payment?

No
Yes, please specify the reason for your call, and advise us of your experince Yes, please specify the reason for your call, and advise us of your experince

5.

How easily did you find parking suspension information on our website?

Information was easy to find
Information I needed was not available
I had to contact customer service via telephone
I had to email customer services
Other, (please specify) Other, (please specify)

6.

The council is always looking at ways of improving the service, if you would like to suggest any improvements for the suspensions process, then please send us your comments below.

7.

On a scale of 1-10 please rate your experience, (1 being least satisfied and 10 being most satisfied).

1 2 3 4 5 6 7 8 9 10

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