Covid-19 Islington Business Support and Recovery Survey

1.

Contact Name *

2.

Business Name *

3.

Type of Business *

4.

Business Address (including postcode) *

5.

How would you prefer to be contacted? *

Telephone
Email

6.

Phone number

7.

Email

8.

Are you a London Living Wage Employer? *

Yes
No

9.

Is your business online? *

Yes (please answer options below)
No (please go to B. Marketing & Promotion)

10.

In which of the following areas do you need to develop (further) online visibility?

Number the options below in descending order of importance (1 is most important, 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Digital skills training	Digital skills training 1	Digital skills training 2	Digital skills training 3	Digital skills training 4	Digital skills training 5
Access to business listing apps	Access to business listing apps 1	Access to business listing apps 2	Access to business listing apps 3	Access to business listing apps 4	Access to business listing apps 5
Advice on sourcing useful content to share with customers	Advice on sourcing useful content to share with customers 1	Advice on sourcing useful content to share with customers 2	Advice on sourcing useful content to share with customers 3	Advice on sourcing useful content to share with customers 4	Advice on sourcing useful content to share with customers 5
Social Media training	Social Media training 1	Social Media training 2	Social Media training 3	Social Media training 4	Social Media training 5

11.

If not listed above, In which OTHER areas do you need to develop (further) online visibility?
(please answer in 50 characters or less)

12.

As we emerge from the lock-down which of the following could help market and promote your business?

Order the options below in order of importance (1 is most important 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Re-opening	Re-opening 1	Re-opening 2	Re-opening 3	Re-opening 4	Re-opening 5
Visual merchandising	Visual merchandising 1	Visual merchandising 2	Visual merchandising 3	Visual merchandising 4	Visual merchandising 5
Developing an online presence	Developing an online presence 1	Developing an online presence 2	Developing an online presence 3	Developing an online presence 4	Developing an online presence 5
Joining a local business directory	Joining a local business directory 1	Joining a local business directory 2	Joining a local business directory 3	Joining a local business directory 4	Joining a local business directory 5
Access to affordable local printing services	Access to affordable local printing services 1	Access to affordable local printing services 2	Access to affordable local printing services 3	Access to affordable local printing services 4	Access to affordable local printing services 5

13.

If not listed above, is there anything else you feel could help market and promote your business?
(please answer in 50 characters or less)

14.

Which of the following would be most useful to access financial advice and support for your business?

Order the options below in order of importance (1 is most important, 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Signposting to grants	Signposting to grants 1	Signposting to grants 2	Signposting to grants 3	Signposting to grants 4	Signposting to grants 5
Signposting to mutual credit institutions	Signposting to mutual credit institutions 1	Signposting to mutual credit institutions 2	Signposting to mutual credit institutions 3	Signposting to mutual credit institutions 4	Signposting to mutual credit institutions 5
Signposting to alternative sources of finance, e.g. crowdfunding platforms	Signposting to alternative sources of finance, e.g. crowdfunding platforms 1	Signposting to alternative sources of finance, e.g. crowdfunding platforms 2	Signposting to alternative sources of finance, e.g. crowdfunding platforms 3	Signposting to alternative sources of finance, e.g. crowdfunding platforms 4	Signposting to alternative sources of finance, e.g. crowdfunding platforms 5
Business planning	Business planning 1	Business planning 2	Business planning 3	Business planning 4	Business planning 5

15.

If not listed above, is there anything else you feel could help access financial advice and support for your business?
(please answer in 50 characters or less)

16.

Which of the following would help build consumer confidence for your business in light of the new challenges imposed by Covid-19?

Order the options below in order of importance. (1 is most important, 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Advice on operating safely	Advice on operating safely 1	Advice on operating safely 2	Advice on operating safely 3	Advice on operating safely 4	Advice on operating safely 5
Advice on installing physical barriers	Advice on installing physical barriers 1	Advice on installing physical barriers 2	Advice on installing physical barriers 3	Advice on installing physical barriers 4	Advice on installing physical barriers 5
Advice on promoting safety to your customers in effective ways d)	Advice on promoting safety to your customers in effective ways d) 1	Advice on promoting safety to your customers in effective ways d) 2	Advice on promoting safety to your customers in effective ways d) 3	Advice on promoting safety to your customers in effective ways d) 4	Advice on promoting safety to your customers in effective ways d) 5
Advice on local distribution initiatives	Advice on local distribution initiatives 1	Advice on local distribution initiatives 2	Advice on local distribution initiatives 3	Advice on local distribution initiatives 4	Advice on local distribution initiatives 5
Advice regarding online orders and payments	Advice regarding online orders and payments 1	Advice regarding online orders and payments 2	Advice regarding online orders and payments 3	Advice regarding online orders and payments 4	Advice regarding online orders and payments 5

17.

If not listed above, is there anything else you feel would help build consumer confidence for your business in light of the new challenges imposed by Covid-19?
(please answer in 50 characters or less)

18.

Are you interested in finding out more about businesses that have adapted their operating models in light of the health and safety risks imposed by Covid-19? *

Yes (please answer options below)
No (please go to F. Networking)

19.

Which of the following are you interested in finding out more about businesses that have adapted their operating models in light of the health and safety risks imposed by Covid-19?

Order the options below in order of importance. (1 is most important, 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Case studies of businesses in your sector	Case studies of businesses in your sector 1	Case studies of businesses in your sector 2	Case studies of businesses in your sector 3	Case studies of businesses in your sector 4	Case studies of businesses in your sector 5
Joining networks of businesses in your sector to share ideas	Joining networks of businesses in your sector to share ideas 1	Joining networks of businesses in your sector to share ideas 2	Joining networks of businesses in your sector to share ideas 3	Joining networks of businesses in your sector to share ideas 4	Joining networks of businesses in your sector to share ideas 5
Participating in live question and answer sessions with industry experts i.e. via webinars	Participating in live question and answer sessions with industry experts i.e. via webinars 1	Participating in live question and answer sessions with industry experts i.e. via webinars 2	Participating in live question and answer sessions with industry experts i.e. via webinars 3	Participating in live question and answer sessions with industry experts i.e. via webinars 4	Participating in live question and answer sessions with industry experts i.e. via webinars 5
Advice on implementing green delivery systems e.g. Cargo-bikes	Advice on implementing green delivery systems e.g. Cargo-bikes 1	Advice on implementing green delivery systems e.g. Cargo-bikes 2	Advice on implementing green delivery systems e.g. Cargo-bikes 3	Advice on implementing green delivery systems e.g. Cargo-bikes 4	Advice on implementing green delivery systems e.g. Cargo-bikes 5

20.

If not listed above, is there anything else you would want to know from businesses that have adapted their operating models in light of the health and safety risks imposed by Covid-19?
(please answer in 50 characters or less)

21.

Which of the following do you consider to be the most important ingredients of a successful business network that you would consider joining?

Order the options below in order of importance. (1 is most important, 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Expert help	Expert help 1	Expert help 2	Expert help 3	Expert help 4	Expert help 5
Successful business owners (existing and recently retired)	Successful business owners (existing and recently retired) 1	Successful business owners (existing and recently retired) 2	Successful business owners (existing and recently retired) 3	Successful business owners (existing and recently retired) 4	Successful business owners (existing and recently retired) 5
Bigger companies in the area with whom you could possibly do business	Bigger companies in the area with whom you could possibly do business 1	Bigger companies in the area with whom you could possibly do business 2	Bigger companies in the area with whom you could possibly do business 3	Bigger companies in the area with whom you could possibly do business 4	Bigger companies in the area with whom you could possibly do business 5
Recruitment agencies	Recruitment agencies 1	Recruitment agencies 2	Recruitment agencies 3	Recruitment agencies 4	Recruitment agencies 5
Local services for your business, e.g. web designers, photographers, etc	Local services for your business, e.g. web designers, photographers, etc 1	Local services for your business, e.g. web designers, photographers, etc 2	Local services for your business, e.g. web designers, photographers, etc 3	Local services for your business, e.g. web designers, photographers, etc 4	Local services for your business, e.g. web designers, photographers, etc 5
Local customers	Local customers 1	Local customers 2	Local customers 3	Local customers 4	Local customers 5
Training for your staff in e.g. health and safety, digital skills, environmental health, equalities, HR, finance, business planning, etc	Training for your staff in e.g. health and safety, digital skills, environmental health, equalities, HR, finance, business planning, etc 1	Training for your staff in e.g. health and safety, digital skills, environmental health, equalities, HR, finance, business planning, etc 2	Training for your staff in e.g. health and safety, digital skills, environmental health, equalities, HR, finance, business planning, etc 3	Training for your staff in e.g. health and safety, digital skills, environmental health, equalities, HR, finance, business planning, etc 4	Training for your staff in e.g. health and safety, digital skills, environmental health, equalities, HR, finance, business planning, etc 5

22.

Which of the following would be most important in reducing search costs for new employees?

A screened list of potential candidates looking for work
Information and guidance on the council’s work placement scheme
Information on funded apprenticeship schemes
Access to job vacancy advertising
None of the above
Other, please specify in 50 characters of less Other, please specify in 50 characters of less

23.

Livelihoods are under threat as a consequence of possible business closures due to Covid-19. How could you help your local community and employees as we face the challenge of a likely economic recession?

Order the options below in order of importance. (1 is most important, 5 the least). Leave blank any that are not of interest to you.

Matrix question empty cell	1	2	3	4	5
Employment opportunitie	Employment opportunitie 1	Employment opportunitie 2	Employment opportunitie 3	Employment opportunitie 4	Employment opportunitie 5
Paying the London Living Wage	Paying the London Living Wage 1	Paying the London Living Wage 2	Paying the London Living Wage 3	Paying the London Living Wage 4	Paying the London Living Wage 5
Recognising a trade union, or employee representative body in your workplace	Recognising a trade union, or employee representative body in your workplace 1	Recognising a trade union, or employee representative body in your workplace 2	Recognising a trade union, or employee representative body in your workplace 3	Recognising a trade union, or employee representative body in your workplace 4	Recognising a trade union, or employee representative body in your workplace 5
Donating food and other items	Donating food and other items 1	Donating food and other items 2	Donating food and other items 3	Donating food and other items 4	Donating food and other items 5
Sharing skills	Sharing skills 1	Sharing skills 2	Sharing skills 3	Sharing skills 4	Sharing skills 5
Offering apprenticeships	Offering apprenticeships 1	Offering apprenticeships 2	Offering apprenticeships 3	Offering apprenticeships 4	Offering apprenticeships 5
Offering Business to Business mentoring	Offering Business to Business mentoring 1	Offering Business to Business mentoring 2	Offering Business to Business mentoring 3	Offering Business to Business mentoring 4	Offering Business to Business mentoring 5
Offering work experience	Offering work experience 1	Offering work experience 2	Offering work experience 3	Offering work experience 4	Offering work experience 5
Offering discounts to members of the local community	Offering discounts to members of the local community 1	Offering discounts to members of the local community 2	Offering discounts to members of the local community 3	Offering discounts to members of the local community 4	Offering discounts to members of the local community 5

24.

Any further suggestions?

25.

I provide consent for Islington Council to share this information with local councillors, London Councils and the Government *

Yes
No

Covid-19 Islington Business Support and Recovery Survey

Covid-19 Islington Business Support and Recovery Survey

1.

2.

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4.

5.

6.

7.

8.

A. Strengthening online visibility

9.

10.

11.

B. Marketing & Promotion

12.

13.

C. Financial advice

14.

15.

D. Building consumer confidence

16.

17.

E. New operating models

18.

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20.

F. Networking

21.

G. Employment support

22.

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H. Any further suggestions?

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25.