The council has a statutory duty to address the condition of local private sector housing in Camden.
We do this in several ways:
•Through our officers visiting tenants in their homes to diagnose defects.
•By addressing public health concerns for residents.
•By periodic inspections of houses in multiple occupation.
(All responses are made anonymously and you will not be contacted further).
1.
Before contacting the service how aware were you of the services that the private sector housing team provides?
2.
Did we resolve your issue, and did you get the outcome required?
3.
Was the correspondence received easy to understand?
4.
What can we do to improve the service?
5.
On a scale of 1-5 how satisfied were you with the service you received? (5, being most satisfied and 1 being least satisfied).
6.
On a scale of 1-5 how much do you feel that your home has been improved or made safer? (5 being a lot , 1 being a little)