Terms of Service

Survs is an online survey tool (the "Service") provided through the website survs.com (the "Website"). Survs is owned and operated by Enough Pepper, Lda. ("we" or "us"). These Terms of Service is entered into by and between Survs and the entity or person accessing Survs (the "User" or "you").

1. Account Registration

When you sign up for an account, you agree to:

  • Provide accurate, current, and complete information as requested during the sign up process;
  • Keep your login credentials secure and confidential;
  • Keep your sign up data up to date and accurate;
  • Take full responsibility for all activity associated with your account, including any content you publish on Survs.

2. Your Responsibilities

As a User, you agree to:

  • Comply with all applicable laws, regulations, and treaties, including those related to intellectual property, data privacy, and international communications;
  • Notify Survs immediately of any unauthorized use of your account or security breaches;
  • Refrain from impersonating another User or providing false information to gain access to Survs.

3. Prohibited Uses

You agree not to:

  • Share, upload, or distribute unlawful, harmful, or offensive content;
  • Impersonate others or misrepresent your identity;
  • Collect or share unauthorized login credentials or payment information;
  • Violate copyright, intellectual property, or confidentiality agreements;
  • Send unsolicited emails, or spam;
  • Disrupt the Service’s operations, or engage in unauthorized access;
  • Reproduce or exploit any part of the Service without prior written permission;
  • Use the Website for any illegal or unauthorized purposes.

4. Privacy Policy

Use of the Service is subject to our Privacy Policy, available at https://survs.com/privacy.

5. Anti-Spam Policy

By using the Service, you agree not to engage in spamming activities. You acknowledge that the Service serves only as a survey tool and is not responsible for your email activities. If Survs determines that you are engaging in spam or violating anti-spam laws, Survs reserves the right to suspend or terminate your account.

6. Copyright Infringement

Survs respects intellectual property rights and expects the same from Users. Users who believe their copyright has been violated should notify contact Survs. Survs may remove infringing material and terminate offenders.

7. Intellectual Property

All rights, titles, and interests in Survs’s intellectual property remain with Survs. Use of the Service does not grant any rights to Survs trademarks, logos, or content.

8. Payment and Billing

A valid credit card is required for all paid plans. Free Plan users are not required to provide a credit card. You may choose between a monthly or annual subscription. Monthly plans renew automatically until you downgrade to the Free Plan or cancel your subscription. Annual plans do not renew automatically and will expire at the end of the billing period unless manually renewed. When you sign up for a paid plan, your billing cycle begins immediately. Upgrading from the Free Plan to a paid plan takes effect immediately, and you will be charged accordingly. Downgrading to the Free Plan will take effect at the end of your current billing cycle, and you will not be charged for the following cycle.

9. Cancellation

You can cancel your paid subscription at any time by downgrading to the Free Plan. Cancellation takes effect at the end of your current billing cycle.

10. Termination

Survs reserves the right to suspend or terminate your access to the Service under the following circumstances:

  • Violation of these Terms of Service, including but not limited to prohibited uses and failure to comply with applicable laws.
  • Non-payment of fees for a paid plan.
  • Free accounts may be terminated after 48 months of inactivity.
  • Actions that disrupt or pose security risks to the Service or other users.
  • Any other reason where termination is necessary to comply with legal obligations or protect Survs's integrity and operations.

In cases of termination due to violations or security risks, Survs may take immediate action without prior notice. Termination may result in permanent loss of access to your account and its associated data. You may request to terminate your account by contacting Survs support and requesting account deletion.

11. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. Survs does not guarantee uninterrupted or error-free access.

12. Limitation of Liability

Survs and its affiliates will not be liable for:

  • Special, incidental, or consequential damages;
  • The cost of substitute products or services;
  • Data loss or service interruptions;
  • Any liability exceeding the fees paid by you in the prior 12 months.

13. General Representation and Warranty

By using the Service, you warrant that:

  • Your use complies with all applicable laws, our Terms of Service, and our Privacy Policy.;
  • You agree that your activities do not infringe on any third-party rights.

14. Indemnification

You agree to indemnify and hold Survs harmless from any claims, damages, or expenses arising from your use of the Service or violation of these terms.

15. Changes to These Terms

Survs reserves the right to update these terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the revised terms.

By using Survs, you acknowledge and agree to these Terms of Service.