1. Create

New survey

To get started with a new survey:

Enter the New Survey page from the main menu.
To start from scratch, choose New. To start with a copy of an existing survey, choose Copy. To start with a template, choose Template.

Add a question

To add a question to your survey, click the arrow button to open the options menu, and select Add Question. In the Add Question form, start by choosing the question type. There are several question types to choose from:

Multiple Choice, Single answer – respondents select one of the several options
Multiple Choice, Multiple answers (Checkboxes) – respondents select as many options as preferred
Multiple Choice, List (Dropdown menu) – respondents select one option from a dropdown menu
Open Text, Single Line – respondents provide short text answers
Open Text, Paragraph – respondents provide longer text answers
Open Text, Multiple Text Boxes – respondents provide multiple short answers
Matrix, Single answer per row – respondents select one option per row from a two-dimensional grid
Matrix, Multiple answers per row (Checkboxes) – respondents select multiple options per row from a two-dimensional grid
Matrix, Rating/Likert – respondents rate multiple options from a two-dimensional grid
File Upload – respondents upload one file (only available on Pro and Premium plans)

When you’ve selected the question type, enter the question text and the possible responses to the question. You can add basic HTML tags to create links, bold, italic, and underline text. If you want to prevent respondents from leaving a question blank, check the Answer required option, which ensures respondents answer the question before submitting the survey.

Add a logo

To add a logo to your survey:

Click the arrow button next to the survey header and select Edit Header.
In the form, click the Add image link to upload the logo.

Add a page break

If your survey is long, you can add page breaks to organize it in multiple pages. Click the arrow button in the place you want to add the page break and select Add Page Break.

Add other content

If you'd like to add headings, text, or images into the survey, then select Add Content from the arrow menu.

Edit questions and content

For each question or content that you’ve added to your form, you can perform the following actions:

Edit – To edit the selected item.
Add – To add another question or content below the item.
Duplicate – To duplicate the item.
Delete – To delete the item.
Move – To move the item up or down.

Question options

For each question, you can configure the following options depending on the question type:

Answer required – To make sure respondents answer a question.
Randomize choices – To randomize the order of the choices for each respondent (only available on Multiple Choice and Matrix questions).
Limit the number of choices – To limit the number of choices a respondent can select (only available on Multiple Choice and Matrix questions).
Validate answer format – To make sure the respondent enters a number, email address or date (only available on Open Text questions).
Each column can only be selected one time – To ensure respondents select only one column on Matrix questions (this is useful to create a ranking of the available options).