Enterprise

Accounts, Plans, and Users

All Survs accounts support multiple survey creators. The maximum number of users allowed per account depends on the account plan. The three Enterprise plans are as follows:

• Enterprise Basic account: 2 user slots.
• Enterprise Pro account: 4 user slots.
• Enterprise Premium account: 24 user slots.

For detailed functionality differences between plans, see the following page: Pricing

The number of accounts (and plans) the customer needs depends primarily on the number of users and how you want to organize users across accounts. It's important to note that account users have access to all account inquiries and their data. Therefore, if you want to maintain confidentiality between teams and individuals, we recommend separating users into different accounts. For example, in an organization with 10 departments, it makes sense to give an independent account to each department so that departmental confidentiality is maintained.

To calculate the price of Enterprise plans use the calculator on the Enterprise page.

Sign Up and Account Creation

If an organization needs, for example, ten accounts, the administrator should create all accounts before upgrading and inviting users to join. If necessary, we can help you doing this. Below are the steps necessary to create accounts:

Sign up

1. If the administrator has already signed up, you can jump to "Create accounts" below.
2. If the administrator has not yet signed up, go to the Survs site, sign up by choosing the Free Plan.

Create accounts

1. To create multiple accounts, log in to Survs.
2. Enter the Accounts page from the main menu.
3. In the Accounts page, click the Create a new account link, and select the Free Plan.
4. Repeat the process until you have all the needed accounts.

Upgrade

Initially, all new accounts are on the Free Plan. To update the plan of an account you need license codes. If you don't have license codes yet, please contact the Survs Support. If you already have license codes, please follow these steps to upgrade the accounts:

1. Enter the Accounts page from the main menu.
2. In the Accounts page, click the account name to enter its page.
3. In the account page, open the Options menu and select Enter coupon code.
4. Enter one of the license codes, click Check and then Apply Coupon. The plan will be automatically activated.

Invite users

After upgrading, you can invite other users to join each account. To invite users to join an account, please do the following:

1. Enter the Accounts page from the main menu.
2. Open the Options menu and choose "Invite new user".
3. Enter the person's email address and write a short message.

The invited person will receive an email with a confirmation link to accept the invite.